Hello, I have been trying to contact the Bonner Private Research team via email, but I havent gotten any replies. Any ideas? Seems this is an issue across the newsletter industry.
Yes, you'll receive a notification six days before your subscription is set to auto-renew before it actually does. At that point, you can do nothing and let it renew. Or, you can update payment details and your delivery address. You can also choose to pause your subscription if you like. Or you can cancel it and receive a pro-rated refund on the unused balance. All of that can be done from the My Settings section in substack. Or you can email us directly as well.
Hello, I have been trying to contact the Bonner Private Research team via email, but I havent gotten any replies. Any ideas? Seems this is an issue across the newsletter industry.
We try to reply within 48 hours. It may take longer on the weekends.
Whats the best email address to write? I still cant seem to get a reply. thanks.
Sorry to hear that Joshua. Try research@bonnerprivateresearch.com please
Do you notify when subscription ends so we can than sign up or does just it role over if you don’t send notification
Yes, you'll receive a notification six days before your subscription is set to auto-renew before it actually does. At that point, you can do nothing and let it renew. Or, you can update payment details and your delivery address. You can also choose to pause your subscription if you like. Or you can cancel it and receive a pro-rated refund on the unused balance. All of that can be done from the My Settings section in substack. Or you can email us directly as well.